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Technology Solutions Presentations Downloadable Files Chairman’s opening address Professor Joshua Bamfield     New v. Old Loss Prevention – why we have become obsessed with technology as the panacea for all shrink solutions Adrian Beck, Reader in Criminology, University of Leicester   Achieving PCI Compliance with Enhanced File Integrity Monitoring and Configuration Assessment Gavin Millard, Tripwire   Retail Fraud Awareness Day   Distinguishing the Usual from the Unusual Steve Hearn, Head of Risk, Jaeger   “The unknown unknowns”: using Predictive Analytics to detect and prevent fraud Jarlath Quinn, Principal Engineer, SPSS   The new breed of civil recovery Geoffrey Northcott, Borders and The Loss Prevention Company and Greg Saputo, Director, Palmer Reifler   Q&A Steve Hearn, Geoffrey Northcott, Greg Saputo & Jarlath Quinn Moderated by Professor Joshua Bamfield     All Aboard! Paul Stone, Head of Loss Prevention, BestBuy   Managing Loss Prevention in a downturn - a retail perspective - JD Sports, Peacocks and Republic Tim Edwards, JD Sports, Michael Foligno, Peacocks and Paul Burlace, Republic   One Stop Shop Justin Firlotte, European Loss Prevention and Fraud Support Manager, The Carphone Warehouse   The Retail Loss Prevention Fashion Forum Richard Lawrance, Head of Audit & Loss Prevention, Monsoon and Chairman of the Retail Loss Prevention Fashion Forum (RLP Forum)   A tale of two cities Alan McWilliam, Business Crime Reduction Manager Croydon Town Centre BID   Q&A Ken Livingstone and Richard Lawrance and Alan McWilliams. Moderated by Professor Joshua Bamfield