Technical Support


Windows 98 +
300Mhz processor +
128MB RAM +

To view PDF's you will need Adobe Acrobat Reader 5+. To view the video presentations you will need to have Adobe Flash Player installed in your browser.

To access the PDF presentations and/or listen to MP3 files you must download them by clicking the 'save' option when the dialog box appears. Please ensure that you extract the zipped folder before opening the PDF/MP3 files.

If you are running Windows Service Pack 2, your browser may require permission to view media items. Individual PC's may behave differently with the media contained on this website.

Although every care is taken and our websites go through extended levels of virus checking, we will take no responsibility for any damage or problems arising from the use of this website. Please check with your system administrator if you have any concerns.

If you are experiencing any problems using this website then please do not hesitate to send us a Technical Query and our Technical Support Team shall resolve your problem as soon as possible or call 020 7700 3632